Our Pledge

Impartiality: We will offer you a fair and complete service.
Confidentiality: Information you give us will be kept in confidence and only passed to others with your prior agreement.
Equality of opportunity: You will be treated equally with all others.
Transparency: We will explain what we are doing with/for you clearly and completely.
Accessibility: We will do our best to make our services available to any eligible participant.
Individual's needs: If you have any individual needs, please let us know. We will always try to fulfil them, but if we cannot then we will make every effort to advise you of other educational establishments, which may be able to help you.

Should you decide to take up a training course at Up-Skill Training Solutions, we will provide a safe, structured and comprehensive training experience which is tailored to your needs. Should you require any additional support, it will be provided to you. We want you to achieve your goal and by doing so, make a positive change.

Outline of our Key Policies

Equality & Diversity
Up-Skill Training Solutions promotes Diversity and Equality of opportunity for all

Fair Assessment
Up-Skill Training Solutions aims to provide fair access to assessment for all learners

Health & Safety
Up-Skill Training Solutions will ensure as far as is reasonably practicable the health safety and welfare of it learners, staff and any others who may be affected by our undertakings

Safeguarding
Safeguarding is everyone's responsibility and every member of staff who, during the course of their employment has direct or indirect contact with at risk adults, or who has access to information about them, has a responsibility to safeguard and promote the welfare of at risk adults.

Business Ethics
Up-Skill Training Solutions believes that it is important for the business and its employees to maintain high ethical standards in order to preserve its reputation in the marketplace.